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Cancellation Policy

CANCELLATION POLICY:

Reservation cancellations must be made with at least 48 hours notice from trip departure date to be rescheduled or fully refunded. Reservations cancelled within 48 hours notice are NON-REFUNDABLE.

 

Holiday Reservation cancellations must be made with at least 7 days notice to be rescheduled or fully refunded. Holiday Reservations cancelled within 7 days notice are NON-REFUNDABLE.

(Holiday: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, and Columbus Day).

 

Wholesale, Group, and Private Charter reservation cancellations must be made with at least 7 days notice to be rescheduled or fully refunded. Wholesale, Group, and Private Charter Reservations cancelled within 7 days notice are  NON-REFUNDABLE.

 

EXCEPTIONS:

Any and all Charter reservations can be rescheduled or are fully refundable if cancelled by Deep Obsession Charters due to weather conditions prior to departure. If after we depart for a trip, we find that conditions are unsafe to continue on in and we return to the dock early, you will be issued a trip credit to be used on a future date of your choice. Must be used within 1 year from issue date.

 

Unused Tanks and Rental Gear may be refunded.

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